OL2000: (CW) Cannot Fax PowerPoint File as an Attachment from the Fax Wizard

ID: Q224853

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

When sending a fax with an attached Microsoft PowerPoint file, you receive the following error message:

PowerPoint can't print to Rendering Subsystem. It's not a valid printer type.

RESOLUTION

Print to the fax from PowerPoint.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

This problem only occurs with the Corporate or Workgroup installation of Outlook and Microsoft At Work fax.

NOTE: Trying to fax a slide presentation as an attachment will cause the message to get stuck in the Outbox. Closing all windows and restarting Outlook will clear the Outbox. A Non Delivery Reciept (NDR) will be generated from the System Administrator with instructions to print the Powerpoint presentation to the Microsoft Fax Printer.

Additional query words: OL2K

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug