The information in this article applies to:
SYMPTOMSWhen you import your Microsoft Outlook Express 5 mail, addresses, and rules, only the addresses are imported. When you select the Outlook Express folder to import from, you receive the following error message:
CAUSEIn the import wizard, you clicked Cancel to Choose Identity, and then chose the Outlook Express folder to import from. RESOLUTIONStart the import wizard again and choose an Outlook Express Identity. STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. MORE INFORMATION
Identities in Outlook Express are similar to Profiles in Outlook. If you log off of your current Identity and do not log on to another one before closing Outlook Express, Outlook will not know which Identity to import mail from. During the import process you be presented with a list of all the current Identities on the computer. Clicking Cancel indicates that you are importing an Outlook Express 4.0 mail file. You are then asked to browse to the folder containing your mail. If you click to select the Outlook Express folder and click OK, the import appears to proceed normally but only addresses are imported. Additional query words: OL2K bring over upgrade first run runonce
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