OL2000: ErrMsg: "An OLE registration error occurred"

• Microsoft Outlook 2000

SYMPTOMS

After installing Microsoft MapPoint or after removing Outlook Express; when you attempt to run Outlook, you receive the following error message: this may happen if you've installed MapPoint, or removed Outlook Express.

Outlook requires Microsoft Outlook Express 4.01 or greater. You can install Outlook Express 5.0 by running Ie5setup.exe from the Internet Explorer folder where you installed Outlook, or download it from the Internet Explorer site on the Microsoft Web.

An OLE registration error occurred. The program is not correctly installed. Please rerun Setup.

CAUSE

MapPoint installs a minimal installation of Internet Explorer 5.0 without Outlook Express 5.0.

RESOLUTION

Run Internet Explorer Setup from the Office compact disc to add Outlook Express.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

Outlook 2000 requires certain files shared with Outlook Express to run.

To install Outlook Express, follow these steps:

1. Insert the Office 2000 Disc 1 into the CD-ROM drive.



2. Double-click to open the IE5 folder and then the EN folder


NOTE: The second folder may be different if your language version of Office is something other than English. For example, in the German language version, the second folder would be labeled "DE."


3. Double click Ie5setup to start the Windows installer.



4. Click to select I Accept the Agreement in the End User License Agreement and then click Next.



5. Ensure that Install Now - Typical set of components is selected and then click Next.



6. In Reinstall All Items, click to select Reinstall All Components and then click OK.

REFERENCES

For additional information about Outlook startup errors, please see the following article in the Microsoft Knowledge Base:

Q212991 OL2000: (IMO) ErrMsg: "Outlook Express 4.01 Required"

Additional query words: OL2K

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug