OL2000: (IMO) Error Message: "1904 :Module Wfxrstrz.dll Failed to Register" Starting Outlook

ID: Q224921

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, on the Help menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Internet Mail Only" if you have the Internet Mail Only option installed.

SYMPTOMS

When you attempt to start Outlook, you may receive the following error message:

1904: Module Wfxrstrz.dll failed to register

CAUSE

You installed Microsoft Office 2000, including Symantec Fax Starter Edition, to a folder containing an apostrophe (') in the name. Symantec Fax Starter Edition cannot be installed to a folder with an apostrophe in the name.

RESOLUTION

Install Office to a folder that does not contain an apostrophe in the name.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

Additional query words: OL2K

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug