OL2000: (CW) Error Message: Not Enough Space on the Exchange Server to Store All of Your Rules

• Microsoft Outlook 2000

SYMPTOMS

When you create a rule that forwards mail to a distribution list containing more than approximately 35 addresses, or to more than approximately 35 individual addresses, you receive the following error message:

There is not enough space on the Microsoft Exchange Server to store all of your rules.
The rules that failed to load have been deactivated.

CAUSE

The distribution list or names are either in a Personal Address Book (PAB) or your Contacts folder. This problem does not occur if you select a Global Address Book (GAL) distribution list.

There is a 32 KB limit for e-mail addresses when the addresses for the rule are expanded on the client. Adding a contact or Personal Address Book distribution list to a rule results in each address being added to the rule as a separate entry. This means the 32 KB limit can be exceeded if the distribution list contains more than approximately 35 addresses

Global Address Book distribution lists are expanded on the server. Using a GAL distribution list in a rule results in just one address entry being added to the rule. This means the 32 KB limit is not reached as quickly.

Additional query words: OL2K

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb