OL2000: Schedule+ Data Is Not Deleted from Server.

ID: Q236173

The information in this article applies to:

Microsoft Outlook 2000

SYMPTOMS

The Custom Installation Wizard (CIW) allows users to customize Outlook installations. During the installation of Outlook from a CIW custom package it is possible to import Schedule+ data into Outlook by specifying the following registry key entry in CIW option.

HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Import


   Value Name:	ImportDetection
   Value Type:	DWORD
   Value Data:	1 = Prompt user to import Schedule+ information
       		2 = Import Schedule+ information without prompting
                    user

If the Outlook installation is done multiple times, duplicate schedules are created because the Schedule+ data is not deleted from the server and is imported each time the CIW runs.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:


File name        Version
------------------------
Outllib.dll      9.00.00.3225
Outllibr.dll     9.00.00.3225

This hotfix is also available in the following language:

German

STATUS

Microsoft has confirmed this to be a problem in Outlook 2000.

Additional query words:

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug