OL2000: (IMO) Automatically Selects the Remember Password Box

ID: Q236997

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, on the Help menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Internet Mail Only" if you have the Internet Mail Only option installed.

SYMPTOMS

Outlook automatically selects the Remember Password check box. This can cause problems for customers who do not allow passwords to be cached to disk and may also cause a blank password to be cached to disk; this would lead to login failures.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:


   File name        Version     
   -------------------------
   Msoeacct.dll      5.0.3720.3000

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

This is a problem in the Outlook Express Account Manager which is also used by Outlook IMO.

The hotfix can only be installed on a computer running Microsoft Internet Explorer version 5.0a. An error message will be displayed if you attempt to install the hotfix on a computer running a version of Internet Explorer earlier than 5.0a.

Additional query words: OL2K

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug