OL2000: (CW) Error Messages When Delegate Accepts Meeting Request for Schedule Owner

ID: Q237297

The information in this article applies to:
  • Microsoft Outlook 2000
NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

If you are a delegate, and you attempt to accept a meeting request for the owner of a schedule, you may receive one or more of the following error messages:

  • When you open the meeting request:


    • Unable to open meeting item <subject title>. Can't open Calendar folder for user resource account.
  • When you click Accept, Tentative, or Decline:


    • Can't open Calendar folder for user resource account. The operation failed.
    -or-
    Can't open Calendar folder for user <username>. The Calendar folder could not be found.
  • When you attempt to access the schedule file directly


    • Unable to open meeting item <subject title>. The Calendar folder could not be found.
    -or-
    Unable to display the folder. The Calendar folder could not be found.
    followed by:
    The Calendar folder could not be found. The operation failed.


CAUSE

The owner of the schedule file is using Microsoft Schedule+ rather than Outlook.


RESOLUTION

Use Schedule+ as your primary calendar or convert the schedule owner to Outlook.


MORE INFORMATION

When migrating from Schedule+ to Outlook, owners and their delegates should upgrade at the same time. Both the schedule owner and the delegate must use the same calendaring program, either both must use Outlook, or both must use Schedule+. Outlook provides an interim solution by allowing the Outlook user to use Schedule+ as the primary calendar while using Outlook for e-mail, contacts, and other functions.


REFERENCES

For additional information about using Schedule+ as your primary calendar, please see the following article in the Microsoft Knowledge Base:

Q182105 OL98: Using Schedule+ as the Primary Calendar

Additional query words: migrate plus 98 OL2K

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type :


Last Reviewed: November 3, 1999
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