OL2000: (IMO) ErrMsg: "PCL XL Error" Printed When Printing a Fax

ID: Q238473

The information in this article applies to:

Microsoft Outlook 2000

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, on the Help menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Internet Mail Only" if you have the Internet Mail Only option installed.


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**     THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN       **
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SYMPTOMS

After viewing a fax using the Quick View program, when you try to print to a HP 4000 laser printer, a single page may print containing the following error message:

PCL XL error
Subsystem: IMAGE
Error: MissingData
Operator: Endimage
Position: 76

The contents of the fax do not print.

WORKAROUND

If the Windows Printing Troubleshooter is unsuccessful in fixing this problem, add a printer and install a HP LaserJet 4 printer driver on the same port as your HP 4000 printer. When printing faxes, use the HP LaserJet 4 printer driver instead of the HP 4000. Other older laser jet printer drivers may also work.

Additional query words: OL2K HP 4000 PCL XL error

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb