OL2000: Automatic Journal Recording Does Not Work with Office 97

ID: Q238504

The information in this article applies to:

Microsoft Outlook 2000

SYMPTOMS

If you turn on automatic journaling for Microsoft Office programs in the Outlook Journal, Outlook may not record any Journal entries.

CAUSE

If you use Office 97 programs with Outlook 2000, the Journal does not record the use of Office 97 programs because Office 97 and Office 2000 write their log files to different places.

RESOLUTION

For consistent automatic recording of Journal items, use Office 97 programs with Outlook 98, or use Office 2000 programs with Outlook 2000.

STATUS

Microsoft has confirmed this to be a problem in Outlook 2000.

Additional query words: OL2K

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug