OL2000: Phone Numbers Behave Differently When You Use Custom Form

• Microsoft Outlook 2000

SYMPTOMS

After you customize the first page of a Microsoft Outlook contact form, you notice the following behavior is different than that of a standard contact form:

• The phone number fields are not underlined.



• If you double-click a phone number, the Check Phone Number window does not appear.

CAUSE

You customized the first page of the contact form.

RESOLUTION

This is a limitation of customizing the first page of the contact form. If you customize the first page of a contact form, Outlook does not underline the phone numbers or display the Check Phone Number window.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

Outlook still formats the phone number, placing parenthesis around the area code and adding spaces and hyphens as necessary. Also, the phone number is resolved. If the phone number is a fax number, then the fax number appears in the Outlook Address Book even though it does not appear to resolve.

REFERENCES

For additional information about available resources and answers to commonly asked questions about Microsoft Outlook 2000 solutions, click the article number below to view the article in the Microsoft Knowledge Base:

Q146636 OL2000: Questions About Custom Forms and Outlook Solutions

Additional query words: OutSol OutSol2000 OL2K

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug