OL2000: Conflict Using Exchange Extension and Outlook View Control

ID: Q244398

The information in this article applies to:
  • Microsoft Outlook 2000

SYMPTOMS

When using the Outlook View control, Teams Folders or a Digital Dashboard, you may receive one of the following error messages:

Invalid Page Fault in Outllib.dll
-or-
Access violation in Outllib.dll.


CAUSE

There is a conflict with the Outlook View control and a custom Microsoft Exchange client extension.


WORKAROUND

To temporarily work around this problem, disable any custom Exchange client extensions.

  1. Start Outlook.


  2. On the Tools menu, click Options.


  3. On the Other tab, click Advanced Options.


  4. Click Add-in Manager, and then click to clear any custom Exchange client extensions.


  5. Click OK three times, and then restart Outlook.



MORE INFORMATION

The client extension function

IExchExtCallback::GetSelectionItem()
will generate an access violation in Outllib.dll if the Entry-ID parameter (third parameter) is specified to be non-NULL. For this reason, if the Outlook View control is placed on any Folder Home Page, it is not possible to use a custom Exchange client extension which implements the above referenced function.


REFERENCES

For additional information about available resources and answers to commonly asked questions about Outlook solutions, click the article number below to view the article in the Microsoft Knowledge Base:

Q146636 OL2000: Questions About Custom Forms and Outlook Solutions

Additional query words: OutSol OutSol2000 OL2K digital dashboard advanced find

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: January 14, 2000
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