OL2000: Unable to Create Delegate Permissions for Calendar

ID: Q244486

The information in this article applies to:
  • Microsoft Outlook 2000
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

After upgrading from Outlook 97 to Outlook 2000, and then turning off Microsoft Schedule+ as your primary calendar, you are not able to add delegate permissions to your Outlook calendar.


CAUSE

Choosing the option to Use Schedule+ as my primary calendar while running Outlook 97, sets a key in the Office 8.0 registry values called, UseSchedPlus. Among other things, this key keeps you from setting delegate permissions to your Outlook calendar.

When you upgrade to Outlook 2000, setup installs a new set of registry entries for Office 9.0. When you turn off the option to use Schedule+ in Outlook 2000, the Office 9.0 key is turned off, but the Office 8.0 value for the UseSchedPlus key remains on, therefore delegate permissions to your Outlook calendar are still unavailable.


RESOLUTION


WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

To Modify the UseSchedPlus Key

To correct this problem, manually modify the UseSchedPlus key in the Office 8.0 registry values.
  1. Click Start, click Run, type regedit, and click OK.


  2. Go to the following registry entry:


    3. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\8.0\Outlook\SchedPlusOption
  3. Right-click the UseSchedPlus key, click Modify on the shortcut menu, and change the value to 0 (zero).


  4. Quit the Registry Editor.



STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OL2K

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: January 5, 2000
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