OL2000: Cannot Use Outlook as Default Mail Client from Netscape Navigator

• Microsoft Outlook 2000

SYMPTOMS

When you use Netscape Navigator as your default Internet browser, you find that when you click a Mailto: hyperlink on a Web page, a Netscape Messenger mail form is opened, even though Outlook is set as the default mail program on your computer.

CAUSE

This is a limitation in the Netscape Communicator Internet application suite.

MORE INFORMATION

Netscape has published an technical article which describes this behavior. The article contains a solution to this issue which involves adding parameters to the Netscape.js file. The information may be obtained at the following Web address:

http://help.netscape.com/kb/consumer/980630-3.html

REFERENCES

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Additional query words: OL2K

Keywords : kb3rdparty
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb