OL2000: Outlook Momentarily Stops or Hangs

ID: Q245635

The information in this article applies to:
  • Microsoft Outlook 2000

SYMPTOMS

Outlook seems to stop or hang, and then start when you move the mouse cursor over the Printer button on the toolbar.


CAUSE

Outlook has paused to read information from the registry for the default printer so it can report information about the printer in the ToolTip text.


RESOLUTION

A permanent resolution for this behavior is to disable ToolTips for buttons. To do so:

  1. On the View menu, point to Toolbars, and then click Customize.


  2. On the Options tab, click to clear the Show ScreenTips on Toolbars check box.


  3. Click Close.


By turning off ToolTips, Outlook will not appear to hang or slow down when you hold the mouse over the Printer icon on the toolbar.

Additional query words: OL2K slow stutter

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: December 2, 1999
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