OL2000: WAB Contact Folders From Outlook Express Are Not Imported

ID: Q249670

The information in this article applies to:

Microsoft Outlook 2000

SYMPTOMS

Multiple folders defined for contacts in the Windows Address Book (WAB) used by Microsoft Outlook Express 5, cannot be imported into Outlook.

RESOLUTION

To recover the folder structure of the WAB, manually create the folder structure in Outlook and then do one of the following:

Import the contacts into Outlook and manually move them from the default folder to the desired folder.

Copy and paste the contacts from Outlook Express into the desired folder in Outlook.

MORE INFORMATION

To Import the Contacts into Outlook

This option may work best for a smaller number of contacts and folders. To import the contacts into Outlook and manually move them to the desired folder, follow these steps:

Import the contacts from Outlook Express into Outlook. For details on how to do this, see the "References" section.

Drag each contact from the default folder to the desired folder.

To Copy the Contacts from Outlook Express

This option may work best for a larger number of contacts and folders. To copy the contacts from Outlook Express and paste them into Outlook, follow these steps:

Open both Outlook and Outlook Express.

In Outlook, open each folder and set the Current View to Phone List.

In Outlook Express, on the Tools menu, click Address Book.

Open a folder, and on the Edit menu, click Select All.

On the Edit menu, click Copy.

Open the corresponding folder in Outlook, and on the Edit menu, click Paste.

Save and Close each contact.

REFERENCES

For additional information on importing addresses from Outlook Express, click the article number below to view the article in the Microsoft Knowledge Base:

Q196215 OL2000: How to Import Addresses from Outlook Express

Additional query words: OL2K olexpress

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb