OL98: Opening a Custom Recurring Meeting Request Causes Macro Warning

ID: Q145957

The information in this article applies to:

Microsoft Outlook 98

SYMPTOMS

When you open a recurring appointment sent with a custom form in Microsoft Outlook 98, the following message may appear:

Warning: Opening "Untitled"

The form for this item has not been registered in this folder or in your company's forms library. Because this item contains macros, which could contain a virus harmful to your computer, you may not want to run the macros.

If you are sure this item is from a trusted source, click 'Enable macros'. Otherwise, click 'Disable macros'.

This may happen even though a form has been registered in the Organizational Forms Library.

CAUSE

When the custom recurring meeting form was created as a new object, it did not inherit its status as a registered form.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   File Name     Version
   -----------------------
   Update.exe    8.3.5127.0

NOTE: The Update.exe file listed above is used to install the fix that is incorporated into the following file:


   Outllib.dll   8.5.5905.0

The version number for the Outllib.dll file is the number that appears in the Help About dialog box when you click About Microsoft Outlook on the Outlook Help menu. This fix is included in all Outllib.dll files with a version number of 5905 or higher. NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in Outlook 98.

Additional query words:

Keywords :
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbbug