The information in this article applies to:
NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation. SYMPTOMSWhen you use Offline Folders in Microsoft Outlook 98, the Synchronization Properties tab does not display on any of the default folders. CAUSEThis occurs when you use the following registry setting:
MORE INFORMATION:Although the tab is not shown, folder synchronization still functions properly.STATUS
Microsoft has confirmed this to be a problem in Microsoft Outlook 98.
NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support. For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base: Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support Additional query words: XCLN online remote sync
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