OL98: Categories Unavailable in Mail Merge to Word

ID: Q179375

The information in this article applies to:

Microsoft Outlook 98
Microsoft Word 97 for Windows

SYMPTOMS

When using the Microsoft Outlook 98 Address Book as a data source for a Microsoft Word 97 mail merge, the Outlook field, Categories is not available for insertion into the document or as a query parameter.

CAUSE

The converter that is used to convert the Outlook address book into a format that Word can read for mail merge brings across only 40 of the over 80 predefined Outlook fields.

Microsoft has confirmed this to be a limitation in this version of Outlook. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

RESOLUTION

Two possible workarounds are:

Export the Contacts folder from Outlook as either a comma or a tab delimited text file. You can then use this file as the data source. Note however, that the query option in Word does not allow for a contact having multiple categories assigned.

Define a new Contacts folder in Outlook and copy the desired category into it. You can then use this folder as the mail merge data source.

MORE INFORMATION

Exporting the Contacts Folder as a Text File

To export the contacts folder as a text file, follow these steps:

On the Outlook File menu, click Import And Export.

In the Import And Export Wizard, click to select "Export to a file" and click Next.

Select either "Comma Separated Values (Windows)" or "Tab Separated Values (Windows)," and click Next.

In the "Export to a File" dialog box, click the Contacts folder to select it and click Next.

In the "Save exported file as" box, type a name and path for the file, and click Next.

Click Finish to export the data.

You can use the resulting file as a Word mail merge data source.

Note: Office 97 users may find that exporting the Contacts data to Excel 97 provides a solution for both as a data source for merging and displaying and manipulating the Outlook fields.

Copying the Desired Category to a New Contacts Folder

To copy the desired category to a new contacts folder, follow these steps:

On the File menu, point to New, and then click Folder.

In the Create New Folder dialog box, in the Name box, type a name for the new folder.

Under the Folder Contains box, choose Contact Items.

Select a location for your new folder under the "Select where to place the folder" list, and click OK.

Select your current Contacts folder.

On the View menu, point to Current View, and then click By Category.

Expand the desired category to expose all the items.

Select all the items in the chosen category and drag them to the new Contacts folder.

You can now use this new folder as a Word mail merge data source.

REFERENCE

For more information on Field Mapping in Outlook 98, please see the following article(s) in the Microsoft Knowledge Base:

Q182728 OL98: Field Mapping for Importing Not Available

Additional query words:

Keywords : IntpOff
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb