The information in this article applies to:
SYMPTOMSWhen you create a new contact or edit an existing contact in Microsoft Outlook 98, the "Automatically record journal entries for contact" check box on the Journal tab of the contact form is unavailable. CAUSE
This check box is only available for contacts that reside in the primary
Contacts folder of your Microsoft Exchange Mailbox folder or your Personal
Folders. Additionally, for this feature to work the contact must reside in
the primary Contacts folder of your e-mail delivery location.
RESOLUTIONOn the View menu, click Folder List to turn on your folder list. Drag the contact to the primary Contact folder of your e-mail delivery location. Then, when you open the contact and click the Journal tab, the "Automatically record journal entries for this contact" check box will be available. REFERENCES
For more information on setting contacts to automatically record journal
entries, please see the following article in the Microsoft Knowledge
Base:
Q161632 OL97: Contact Not Listed in the Journal Contact List Additional query words:
Keywords : GnlJrnl |
Last Reviewed: July 23, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |