The information in this article applies to:
NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, on the Help Menu, click About Microsoft Outlook. In About Microsoft Outlook, you should see "Internet Mail Only" if you have the Internet Mail Only option installed. SYMPTOMSWhen sending e-mail with an attachment from Microsoft Outlook 98, you may be disconnected from your Internet Service Provider (ISP). CAUSEYour message and attachment may exceed the allowable message size on the ISP server. RESOLUTIONContact your ISP to see if another server is available which will handle your message and attachment. MORE INFORMATION
Some ISPs provide two Simple Mail Transfer Protocol (SMTP) Addresses, one
for most messages and a secondary one for handling larger attachments.
Many ISPs will automatically switch between these servers based on need.
If yours does not switch automatically or will not allow you to connect to
the secondary server by default, you may need to split your large
attachment into smaller ones.
For more information about how to contact these companies, query in the Knowledge Base for one of the following articles: Q65416 Hardware and Software Third-Party Vendor Contact List, A-KThe third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. REFERENCES
For more information about including files in your e-mail messages,
search the Outlook Help Index for "attachments."
Q182151 OL98: (IMO) Troubleshooting Outlook Configuration Problems Additional query words:
Keywords : kbdta CfgIM |
Last Reviewed: August 5, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |