OL98: (CW) Cannot Omit or Change Name When Printing Memo Style
ID: Q180427
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The information in this article applies to:
NOTE: These procedures only apply if you have installed Outlook with the
Corporate Workgroup/Other option. This option allows you to use Messaging
Application Programming Interface (MAPI) services. To determine your
installation type, on the Help Menu click About Microsoft Outlook. In About
Microsoft Outlook you should see "Corporate" if you have the Corporate
Workgroup installation.
SYMPTOMS
When you print items in using the Memo style, a name is automatically
printed at the top of the page. There are no options in Page Setup to allow
you to omit or change the name.
CAUSE
The name that Outlook prints at the top of an item when using the Memo
style is the name used in your e-mail service in the Outlook Profile.
RESOLUTION
Use either of the following methods.
Method 1: Omit the Name
If you do not want a name to appear at the top of your printed item, create
a profile that does not contain an e-mail service, but uses your current
Personal Folders file.
To determine your personal folders file location and name, see the "More
Information" section later in this article.
NOTE: If you have your e-mail delivered to a Microsoft Exchange Server and
also store your Contacts, Calendar, Journal, Tasks, and Notes folders on
the Exchange Server, the following method will not work.
Creating a New Profile:
- If Outlook is open, quit Outlook.
- Click Start, point to Settings, and then click Control Panel.
- Double-click the Mail or Mail And Fax icon.
- Click Show Profiles; then click Add to start the Inbox Setup Wizard.
- Click to select "Use the following information services", select all the
services in your current profile except e-mail, and click Next.
NOTE: If you have no services selected, click "Manually configure
information services," and click Next.
- Type a unique name for the profile, such as NoMail, and click Next.
- Type the requested information as you step through the Inbox Setup
Wizard.
NOTE: If you selected no services in Step 5, you must add either the
Personal Address Book or the Personal Folders service to create a
profile.
- Click Finish when you reach the end of the wizard.
- On the General tab under "When starting Microsoft Windows Messaging, use
this profile," select the "NoMail" profile in the list, click Close,
and close the Control Panel and then start Outlook.
When you print an item using the Memo style, no name will print at the top
of the page.
Method 2: Print Another Name at the Top of the Printed Item
If you want another user's name to appear at the top of your printed item,
create a profile that contains an Internet Mail service with the user's
name in the Your Full Name box.
NOTE: If you have your e-mail delivered to a Microsoft Exchange Server and
also store your Contacts, Calendar, Journal, Tasks, and Notes folders on
the server, the following method will not work.
- Determine your personal folders file location and name. To do this, see
the "More Information" section later in this article.
- If Outlook is open, quit Outlook.
- Click Start, point to Settings, and then click Control Panel.
- Double-click the Mail or Mail And Fax icon.
- Click Show Profiles; then click Add to start the Inbox Setup Wizard.
- Click to select "Use the following information services," select
Internet Mail, and click Next.
- Type a unique name for the profile, such as FakeMail, and click Next.
- Type the requested information as you work through the Inbox Setup
Wizard. When asked for settings in Internet Mail, it is not necessary
to type in valid settings, but you must type at least one character.
When prompted for Your Full Name in the Internet Mail configuration,
type the user's name that you want to appear at the top of the printed
item.
NOTE: It is not necessary to type a valid e-mail address or account
name because this profile will not be used to send Internet Mail.
- Click Finish when you reach the end of the wizard.
- On the General tab under "When starting Microsoft Windows Messaging,
use this profile," select the "FakeMail" profile in the list, click
Close. Then, close the Control Panel and start Outlook.
When you print an item using the Memo style, the user's name indicated in
the Internet Mail settings will print at the top of the page.
MORE INFORMATIONDetermining Your Personal Folders File Location and Name
- On the Tools menu, click Services.
- Click Personal Folders, and then click Properties.
- Make a note of the path information. This is the location and file name
of your Personal Folders file.
- Click OK twice.
Additional query words:
Keywords : kbprint PtrLimit
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb
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