OL98: (CW) Modem Contention Between MSN and Other Services

• Microsoft Outlook 98

SYMPTOMS

In Microsoft Outlook 98, if you use MSN, the Microsoft Network along with other services that need a modem, you may find the services in contention for use of the modem.

CAUSE

MSN is set for a persistent connection to the modem.

RESOLUTION

To turn off the persistent modem connection of MSN:

1. On Tools menu, click Services.



2. Click to select "The Microsoft Network Online Service."



3. Click Properties.



4. Click to select both the"Disconnect after Updating Headers from Remote Mail" and "Disconnect after Transferring Mail from Remote Mail" check boxes.



5. Click OK.

MORE INFORMATION

If you use the Send command on the Tools menu, it is not possible to dictate the sequence in which the various services check for mail. To check for mail on a specific service, use the Send And Receive command, and then select the service from the list.

REFERENCES

For more information, please see the following article in the Microsoft Knowledge Base:

Q137933 "The Port Is Already Open" Starting Microsoft Exchange

Q127994 Errors Using Non-TAPI Programs If TAPI Program set to Answer

Additional query words:

Keywords :
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb