OL98: (CW) Improving Public Folder Access Performance
ID: Q180806
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The information in this article applies to:
SUMMARY
Accessing Public Folders with many items on a Microsoft Exchange Server
with Microsoft Outlook 98 is sometimes slow. This article suggests how to
improve the performance of Public Folder access.
MORE INFORMATION
Whenever a user creates a new View or changes the sort order for a given
public folder, Microsoft Exchange Server creates indices to the folder.
Creating a new view for the first time can take several minutes in a folder
with a large number of items.
Because many indices can be created by many users, they are not kept
permanently. Instead, the server maintains a temporary cache of views and
indices. By default, the system deletes those not used for eight days. If
your view is "aged out" due to lack of use, the next time you open it,
you are likely to have to wait while the system creates a new index.
To improve performance of Public Folders, try the following:
- If possible, create the Folder Views you will need when the number of
items in the folder is small. This reduces the time to create the
original index.
- Use your views to access the Public Folders at least as frequently
as the default aging parameter. If the aging value is the eight-day
default, access them at least weekly.
- If feasible, have the Server Administrator increase the view-aging
parameters in the registry. See the References section for
instructions.
NOTE: These improvement techniques do not apply when running off-line, as
the multiple server indices are not available to you. The Outlook client
only supports one index at a time so changing views off-line may be slow
with large item volumes.
REFERENCES
For more information about this subject, please see the following articles
in the Microsoft Knowledge Base:
Q156970
XADM: Improving Performance with Public Folder Views
Q159197
XADM: Controlling Folder Index Aging
Additional query words:
hang
Keywords : GnlFold EvnPrfm
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbinfo