The information in this article applies to:
SYMPTOMSSending a Business fax to a contact created with Microsoft Outlook may fail. CAUSEThe failure of the fax may occur because Outlook has been set to add a +1 the to the beginning of the Business Fax number. Some centrally managed phone systems such as PBX systems may not be able to process the +1 prefix. RESOLUTIONIf this setting conflicts with a centrally managed telephone equipment, the +1 can be omitted. To disable the addition of the +1 in new telephone numbers, follow these steps:
REFERENCESFor more information about using telephone numbers with a modem, please see the following articles in the Microsoft Knowledge Base: Q171043 Microsoft Fax Does Not Process Dialing Properties Additional query words: 98
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