OL98: Unable to Import Lotus Organizer 97 GS Files

ID: Q183935

The information in this article applies to:
  • Microsoft Outlook 98

SYMPTOMS

When you attempt to import a Lotus Organizer 97 GS file into Microsoft Outlook 98 using the Import And Export Wizard, the only option available in the Files Of Type list is Lotus Organizer 97 (*.OR3).


CAUSE

Outlook does not have a converter for Lotus Organizer 97 GS, and therefore does not support the .OR4 file format.


RESOLUTION

Export the data from Lotus Organizer using the dBase format, and import the dBase file into Outlook.

Exporting the Data in Organizer

To export the data in Lotus Organizer, follow these steps:
  1. In Lotus Organizer, on the File menu, click Export.


  2. Click the Look In box and select the location of the file you want to export, and then click the file name.


  3. Click dBASE (*.DBF) in the Files Of Type list.


  4. Click the From Section box and select the section from which you want to export information.


  5. Click the Field Mapping box and select the field mapping you want to use.


  6. Click Mapping to map specific fields and save your field mapping selections.


  7. Click Options to select additional export options. Click OK, and then click Export.


Importing the Data into Outlook

Organizer 97 GS uses different field names than Outlook. Refer to the following Microsoft Knowledge Base articles to ensure your data imports as expected:
Q182728 OL98: Field Mapping for Importing Not Available

Q185418 OL98: Data Missing When Importing and Exporting
To import the data into Outlook, follow these steps:
  1. In Outlook, on the File menu, click Import And Export to start the wizard.


  2. Click "Import from another program or file" in the "Choose an action to perform" list, and click Next.


  3. In the "Select file type to import from" list, click dBase, and click Next.

    NOTE: If you do not see dBase in the "Select file type to import from" list, you need to add the PIM converters component. For information on adding components, see the "References" section later in this article.


  4. Click Browse, locate and select the file you exported from Organizer, click OK, and click Next.


  5. Select the destination folder, and click Next.


  6. Click to select the "Import <file name> into the folder" check box to complete the process.



MORE INFORMATION

Lotus Organizer 97 is manufactured by IBM, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.


REFERENCES

For more information on importing and exporting data files, please see the following article in the Microsoft Knowledge Base:

Q180315 OL98: Importing from Microsoft Excel Requires Named Range
For more information about adding components to Outlook, search the Help Index for "components, installing," or ask the Microsoft Outlook 98 Office Assistant.

Additional query words:

Keywords : kb3rdparty kbdta kbconversion IntpImEx
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: August 3, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.