OL98: Multiple Category Contacts Don't Filter as Expected

• Microsoft Outlook 98

SYMPTOMS

Contacts that contain multiple categories, may not be filtered even if one or more of the categories in the contact do not match the filter criteria.

CAUSE

The logical operator used in filtering contacts is an implied OR. It is not exclusive.

MORE INFORMATION

The filter uses an implied OR function. There is no way to create an exclusive AND condition. This means that a Contact that meets any of the filtering criteria will be displayed, even if it also contains an additional category not mentioned in the filtering criteria.

Steps to Reproduce Problem

1. Create several contacts that contain A, B, and C categories. Have some contain category A, others that contain the categories A and B and others that contain the categories A, B, and C, and finally others that contain categories A and C.



2. On the View menu, point to Current View, and then click Customize Current View. Click Filter.



3. On the More Choices tab, click Categories, and then click to select the categories A and B. Click OK, OK, and OK to close the dialog boxes and apply the filter.

Additional query words: misleading

Keywords : GnlFrmt GnlFilem
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb