OL98: Letter Wizard Template Does Not Display Body Text/Graphics
ID: Q187646
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The information in this article applies to:
SYMPTOMS
If you use a custom Letter Wizard template to create a letter to a
Microsoft Outlook 98 contact, the Wizard will not display any "boilerplate"
text or graphics inserted in the template.
CAUSE
The Letter Wizard strips out any text or graphic information placed in the
body section of the template.
RESOLUTION
Add any required text and graphics to the header section of the template.
NOTE: "New Letter to Contact" is designed to work with Microsoft Word 97.
It will not work with earlier versions of Microsoft Word, or other word
processing programs.
MORE INFORMATION
How to Create a New Custom Letter Wizard Template
- Open Microsoft Word 97.
- On the File menu, click New.
- On the Letters & Faxes tab, click to select one of the default letter
templates. Under Create New, click Template, and then click OK.
Word opens a new document based on the selected template. The document
contains all of the components needed by the Letter Wizard.
- On View menu, click "View Header and Footer." This switches
you to the Header section of the document.
- Enter any text or graphic information that you want to include.
- Save the template to the following folder:
\Program Files\Microsoft Office\Templates\Letters & Faxes
NOTE: The file name of the new custom letter template must contain the
word "Letter" (for example the template name should be something like
"Monthly Letter to Mom.dot").
When you start the Letter Wizard, the new template will be available.
REFERENCES
For more information, please see the following articles in the Microsoft
Knowledge Base:
Q170342
WD97: How to Add Templates to the Letter Wizard
Q181273
OL98: Custom Template Does not Appear in Word Letter Wizard
Additional query words:
98
Keywords : kbinterop IntpOthr Gnltmpl
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb