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SUMMARYThe article summarizes known problems and issues with the Microsoft Outlook Sample Applications that are available for download from the Microsoft Web site. MORE INFORMATIONFor more information about the Outlook Sample Applications, including information about where to download the applications and the support that Microsoft provides, please see the following article in the Microsoft Knowledge Base: 180924 OL98: Sample Groupware Applications AvailableThe following are known issues for some of these applications: Sales Tracking ApplicationIf you copy the folder containing the Sales Tracking application into a Microsoft Exchange Public Folder, some of the forms will not work correctly. You can create a new account using the application, but if you then create a new contact for the account, you will not be able to re-open the contact form. This problem occurs with Microsoft Outlook 97 and Outlook. There is no known workaround to this problem.Help Desk ApplicationWhen used with Microsoft Outlook 97, the Help Desk application exhibits the problem described in the following Microsoft Knowledge Base article:Q183035 OL97: Outlook Stays in Memory After Using Attachments via CodeThis problem was corrected in Microsoft Outlook 98 and is not directly related to the Help Desk application itself. Bug Tracking ApplicationThis application was available in the past but has been removed from the Microsoft Web site because it does not function correctly with Outlook 98.REFERENCESFor more information about creating solutions with Microsoft Outlook 98, please see the following articles in the Microsoft Knowledge Base: Q180826 OL98: Resources for Custom Forms and Programming Additional query words: OutSol OutSol98
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