The information in this article applies to:
SYMPTOMSWhen you start Microsoft Outlook 98, Outlook stops responding and you receive a continuous hourglass. CAUSEThis can happen when you are using the Preview Pane feature and the first item in your Inbox is a corrupt e-mail message. RESOLUTIONStart Outlook without the Preview Pane by using the /nopreview switch. MORE INFORMATION
You can use the Preview Pane feature to display the contents of messages
without having to open them. When you open Outlook, the Preview Pane will
display the first item in your Inbox. If this item is corrupt, it may not
display so Outlook stops responding without completing the open process. To
bypass the corrupt item, start Outlook with the /nopreview switch and
remove the corrupt item without opening it.
REFERENCESFor more information, please see the following articles in the Microsoft Knowledge Base: Q185172 OL98: First Run Hangs When Creating Sample Appointment Additional query words: 98
Keywords : GnlCrpt MsgRead |
Last Reviewed: July 27, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |