The information in this article applies to:
WARNING: The information in this article has not been confirmed or tested by Microsoft. Some or all of the information in this article has been taken from unconfirmed customer reports. ANY USE BY YOU OF THE INFORMATION PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides this information "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose. SYMPTOMSYou have recently upgraded to Microsoft Windows 98 and find that when you attempt to Send and Receive mail to an Internet Service Provider (ISP) mail server using Microsoft Outlook, your connection is either terminated immediately or soon after the mail download process begins. CAUSEYou are using a vendor-supplied modem driver that worked with Windows 95, but is not compatible with Windows 98. RESOLUTION
Install the Windows 98 Standard modem driver for the connection speed and
standard which your modem supports.
MORE INFORMATION
To Install Windows 98 standard modem driver, follow these steps:
REFERENCESFor more information on Windows 98 modem drivers, please see the following article in the Microsoft Knowledge Base: Q190363 Additional Modem Drivers Included on the Windows 98 CD-ROM Additional query words: 98 disconnect
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Last Reviewed: July 29, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |