The information in this article applies to:
SYMPTOMSAfter a manual synchronization (point to Synchronize on the Tools menu, and click All Folders, or This folder), a synchronization log such as the one below may be saved to your Deleted Items folder:
Notice that the subject line has no time or date information, as it
normally does.
CAUSEThe Exchange Server provider was changed to require certain MAPI session requirements, and Outlook 98 was not adjusted to meet the new session requirements. RESOLUTION
A supported fix that corrects this problem is now available from Microsoft,
but has not been fully regression-tested and should be applied only to
systems experiencing this specific problem. If you are not severely
affected by this specific problem, Microsoft recommends that you wait for
the next Microsoft Exchange Server version 5.5 service pack that contains
this fix.
http://support.microsoft.com/support/supportnet/default.aspThe English version of this fix should have the following file attributes or later:
NOTE: If you contact Microsoft to obtain this fix, a fee may be charged.
This fee is refundable if it is determined that you only require the fix
you requested. However, this fee is non-refundable if you request
additional technical support, if your no-charge technical support period
has expired, or if you are not eligible for standard no-charge technical
support.
For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base: Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. MORE INFORMATIONThis issue should only arise if you have added an Outlook 98 hotfix using Emsabp32.dll (build 2392 or later), Emsmdb32.dll (build 2392 or later), Emsui32.dll (build 2373 or later) or Mspst32.dll (build 2400 or later). To see the log file, configure Outlook 98 to save deleted messages on exit, and synchronize on exit. The next time you logon and perform a synchronization, the error will occur in the synchronization log. Additional query words:
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Last Reviewed: January 11, 2000 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |