The information in this article applies to:
NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Internet Mail Only" if you have the Internet Mail Only option installed. SYMPTOMSWhen you delete a message from a Microsoft Outlook 98 folder, a line may appear through the message, but the message may remain in the folder's message list, even if you quit and restart Outlook. CAUSEThis behavior occurs if your incoming mail server is an Internet Mail Access Protocol (IMAP) server. RESOLUTIONTo remove deleted messages from an Outlook IMAP folder, follow these steps:
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Last Reviewed: August 5, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |