OL98: Cut, Copy and Paste Commands Don't Work on Custom Form

ID: Q195467


The information in this article applies to:
  • Microsoft Outlook 98


SYMPTOMS

The Cut, Copy and Paste commands do not work when you select them from the menu of an item that is based on a custom form.


CAUSE

This problem may occur when you have customized one of the default pages of the form.


WORKAROUND

To work around this problem, use the following shortcut keys instead of selecting the commands from the menu:


   Command    Keystroke
   --------------------
   Cut        CTRL+X
   Copy       CTRL+C
   Paste      CTRL+V 


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION

If the commands no longer work, there is no way to make them work again other than to start with a new custom form and not customize the default page.

This problem does not occur with Microsoft Outlook 97.


REFERENCES

For additional information about creating solutions with Microsoft Outlook, click the article numbers below to view the articles in the Microsoft Knowledge Base:

Q180826 OL98: Resources for Custom Forms and Programming
Q182349 OL98: Questions About Custom Forms and Outlook Solutions

Additional query words: OutSol OutSol98 98

Keywords :
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: January 7, 2000
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