The information in this article applies to:
SYMPTOMSThe Cut, Copy and Paste commands do not work when you select them from the menu of an item that is based on a custom form. CAUSEThis problem may occur when you have customized one of the default pages of the form. WORKAROUND
To work around this problem, use the following shortcut keys instead of
selecting the commands from the menu:
STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. MORE INFORMATION
If the commands no longer work, there is no way to make them work again
other than to start with a new custom form and not customize the default
page. REFERENCESFor additional information about creating solutions with Microsoft Outlook, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q180826 OL98: Resources for Custom Forms and Programming Q182349 OL98: Questions About Custom Forms and Outlook Solutions Additional query words: OutSol OutSol98 98
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