OL98: Outlook Today Rules May Not Show in Rules Dialog Box

• Microsoft Outlook 98

SYMPTOMS

You are using the Organize feature of Microsoft Outlook 98 to create rules to manage mail messages and you notice that these rules do not display in the list of rules when viewed in the Rules Wizard or, if the rules display, they may not be modifiable. Additionally, rules created in this manner may not operate when the rule conditions are met.

CAUSE

This condition may result when the file which holds the rules definitions is damaged.

RESOLUTION

This file that stores the rules definition has an .rwz extension. If you find it necessary to create a new .rwz file, all previously defined rules will be lost.

Backing Up the Current Rules

1. On the Tools menu, click Rules Wizard and then click Options.



2. Click Export Rules and then type a file name such as Backup in the File Name box. Click Save.

Creating a New .rwz File

1. On the Start menu, click Find and then Files and folders.



2. In the Named box type *.rwz.
   
   NOTE: In Coporate/Workgroup installations of Outlook 98, the .rwz file uses the name of the MAPI profile as its file name. In Internet Mail Only installations of Outlook, the file name is Microsoft Internet Settings. In each case the extension is .rwz.



3. In Look In, ensure that the entire hard drive is selected for the search and that Include Subfolders is selected.



4. Click Find now.



5. When the .rwz file is located, right-click on the file and then click Rename. Change the extension from .rwz to .old. On the File menu, click close to exit the Find window.

Additional query words: 98

Keywords : GnlCrpt
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb