OL98: Outlook Slow to Start and Quit
ID: Q195646
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The information in this article applies to:
SYMPTOMS
You are using Microsoft Outlook 98 and notice that the program is very slow
to start as well as being slow to quit when running under Microsoft Windows
95
CAUSE
This behavior has been noted when incorrect version of the files
Msvcrt40.dll and Msvcrt.dll are installed on the computer.
RESOLUTION
The files, Msvcrt40.dll and Msvcrt.dll, may be the wrong version. Rename
and replace both of these files.
On a Windows 95/98, both files should be in the C:\Windows\System folder.
NOTE: The following steps apply to computers running Windows 95/98 only.
For more information about renaming files in Windows NT, please see the
following article in the Microsoft Knowledge Base:
Q164471
Replacing System Files Using a Modified Emergency Repair Disk
Rename the Current Files
Quit Windows and restart in MS-DOS mode to rename the files. To do
this, follow these steps:
- Click Start and click Shut Down.
- Click to select "Restart the computer in MS-DOS mode."
- Type cd system and press ENTER.
- Type
ren Msvcrt40.dll Msvcrt40.old
and then press ENTER to rename the file.
- Repeat step 4 for the Msvcrt.dll file.
- Type "exit" (without the quotation marks) and then press ENTER to
restart Windows.
- Extract a new copy of the Msvcrt40.dll and Msvcrt.dll files from your
original Windows 98 CD-ROM (CD), Internet Explorer 4.01 or 5.0 CD, or
your Outlook CD, or reinstall the version of Internet Explorer you use.
For information about using the Extract tool, see the following article
in the Microsoft Knowledge Base:
Q129605
How to Extract Original Compressed Windows Files
Additional query words:
Keywords : kbdta EvnPrfm
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb