OL98: (IMO) Auto Dial-up Connection Cannot Be Persistent

ID: Q218753


The information in this article applies to:
  • Microsoft Outlook 98

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, on the Help menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Internet Mail Only" if you have the Internet Mail Only option installed.

SYMPTOMS

Your automatic dial-up connection to an Internet Mail account always hangs up after completing the transaction. This is true even if you have not chosen the option to disconnect after sending, receiving and updating.


CAUSE

This behavior is by design. Background dialing always hangs up when the activity is completed.


RESOLUTION

For a dial-up connection to remain persistent, you must manually initiate it.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION

The option to remain connected after completing a dial-up session is designed for manually initiated connections only. If you have a dial-up connection set to automatically dial in the background every few minutes, it will always disconnect after the activity is completed.

Additional query words: 98

Keywords : kbdta
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: April 23, 1999
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