OL98: Hang in FIsRootFoldEntry When Opening a New Window and Selecting a Link for a Public Folder on the Outlook Bar

ID: Q226335

The information in this article applies to:

Microsoft Outlook 98

SYMPTOMS

Outlook may stop responding when opening a new window and selecting a link for a public folder on the Outlook Bar.

A DrWtsn32.log will be produced that will look like:


Application exception occurred:
App: Outlook.DBG (pid=333)
When: 4/8/1997 @ 15:27:56.295
Exception number: c0000005 (access violation)

CAUSE

Outlook had a re-entrancy on the same thread into code that destroyed a global object.

RESOLUTION

The English version of this fix should have the following file attributes or later:


Date      Time    Version      Size      File name     
--------------------------------------------------
03-10-99  09:06a  8.5.6309.0   6,599,440 Outllib.dll

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OL98

Keywords :
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbbug