The information in this article applies to:
NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation. SYMPTOMSIf you use Outlook 97 or 98 and and receive messages from a person using Office 2000, your messages may not display bitmaps correctly.
RESOLUTION
You can avoid this behavior for Outlook 98 recipients only, by using the Microsoft Word Paste Special command instead of Paste, and then choosing Device Independent Bitmap as the format. This resolution does not work if the recipient is using Outlook 97. For a resolution that works with all versions of Outlook, use Rich Text format and Outlook as the e-mail editor instead of Word. One Message At A TimeOn the Actions menu, point to New Mail Message Using, and then click Microsoft Outlook Rich Text.Change the Message Format Default
STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. MORE INFORMATION
This problem may occur under the following circumstances: Additional query words: 98
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Last Reviewed: May 26, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |