OL98: (CW) Error Message: "Unable to directly book this meeting with a resource because Schedule+ is not properly installed on your machine."

ID: Q235971

The information in this article applies to:
  • Microsoft Outlook 98
NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate or Workgroup" if you have the Corporate or Workgroup installation.

SYMPTOMS

When you attempt to directly book a Microsoft Schedule+ resource you may receive the following error message:

Unable to directly book this meeting with a resource because Schedule+ is not properly installed on your machine. Would you like to send a meeting request instead?


CAUSE

You have not installed the Schedule+ support files on your computer.


RESOLUTION

Install the Schedule+ support files from your original Outlook installation source, or send a meeting request to the resource.


MORE INFORMATION

To Install the Schedule+ Support Files

  1. Quit Outlook. Click Start, point to Settings, and click Control Panel.


  2. Double-click the Add/Remove Programs icon in Control Panel.


  3. Click to select Microsoft Outlook 98 and then click Add/Remove.


  4. In the Maintenance Wizard dialog box, click Add New Components.


  5. Click Install from CD, or Install from Web, depending on your original installation source.


  6. Click Yes to allow setup to determine the installed components.


  7. Under Mail Components, click to select Schedule+ Support and then click Next and complete the installation.


  8. Restart your computer.


To Send a Meeting Request

  1. In the Calendar folder, on the Action menu, click New Meeting Request.


  2. On the Attendee Availability tab, click Invite Others, click to select the resource account from the address list, and click Resources.


  3. Add other attendees as required, and on the Appointment tab, complete the meeting information, and then click Send.


Additional query words: OL98

Keywords : kbdta
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: June 28, 1999
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