OL98: Error Message Unable to Find File Newsubsc.oft with Terminal Server

ID: Q240274


The information in this article applies to:
  • Microsoft Outlook 98


SYMPTOMS

If you use Outlook on Microsoft Windows NT Server 4.0, Terminal Server Edition, and you send a subscription for Net Folders, you may receive the following error message:

Unable to find file newsubsc.oft. Subscriptions not sent.


RESOLUTION

On the server, copy the \Winnt\Forms\Frmcache.dat file to each user's individual forms folder. The user's forms folder is usually located at <UserHomeDirectory>\Windows\Forms.


REFERENCES

For additional information about issues with newsubsc.oft errors in non-Terminal Server environments, click the article number below to view the article in the Microsoft Knowledge Base:

Q189798 OL98: ErrMsg: Unable to Find File Newsubsc.oft

Additional query words: 98

Keywords :
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: January 18, 2000
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