The information in this article applies to:
SYMPTOMSWhen you click File on the Insert menu in an HTML, Plain Text, or Microsoft Word formatted message, you have no option to insert a file as a shortcut into the message. RESOLUTIONUse Microsoft Outlook Rich Text as your message format to insert a shortcut into a message. MORE INFORMATION
Using Microsoft Word as the message format does not allow you to insert a shortcut when you use Word 97. If you use Outlook 98 with Word 2000 and Word is the format, you can insert a shortcut. Microsoft recommends that if you use Word 2000, you also use Outlook 2000 for best compatibility.
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Last Reviewed: September 2, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |