The information in this article applies to:
SYMPTOMS
When you attempt to export or forward a vCard, you may receive the following error message:
CAUSEThe Windows component used for exporting and forwarding vCards was adversely affected when you upgraded to Microsoft Internet Explorer 5.01. WORKAROUNDUsing the following steps to remove Outlook Express, remove the Windows Address Book files, and then reinstall the version of Outlook Express that comes with Internet Explorer 5.0 has proved successful for some customers: Remove Outlook Express
Remove the Windows Address Book Files
Reinstall Outlook ExpressRerun Internet Explorer 5 Setup, from its original CD Or download Internet Explorer 5 from the following web site:http://www.microsoft.com/downloads/search.asp?During setup, select the Custom Installation option to select Outlook Express. NOTE: If you don't have access to the Windows Address Book after reinstalling IE 5.0, select Microsoft Internet Explorer 5 and Internet Tools in Add/Remove Programs of Control Panel, click Add/Remove, select the option to Add New Component and reinstall Outlook Express. STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. MORE INFORMATIONThe vCard code is in the Windows Address Book. Installing Microsoft Internet Explorer 5.01 updates Wab32.dll which does not support exporting and forwarding vCards. Additional query words: 98
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Last Reviewed: January 21, 2000 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |