OL98: Error Connecting to Erols Internet Services

ID: Q248197

The information in this article applies to:

Microsoft Outlook 98

SYMPTOMS

When you attempt to establish a connection to Erols Internet Services, you receive the following error message:

Error 691: The computer you are dialing in to cannot establish a Dial-Up Networking connection. Check your password, and then try again.

CAUSE

You typed your password using the wrong case. The password is case-sensitive.

RESOLUTION

Retype your password using the correct combination of uppercase and lowercase characters.

MORE INFORMATION

You can contact Erols Internet Services Technical Support by calling

1 (888) EROL-NET

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words: 98 err msg

Keywords :
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb