OL97: New Field Button Is Unavailable in Field Dialog Boxes
ID: Q159857
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The information in this article applies to:
SYMPTOMS
When using the Field Chooser or Show Fields options in Microsoft Outlook
97, the resulting dialog boxes may display the New button as dimmed
(unavailable).
CAUSE
You can only create New fields in MAPI folders to which you have sufficient
permissions.
MORE INFORMATION
You can access the Field Chooser and Show Fields options on the View menu
in Outlook. The New button is not available for one of the following
reasons:
- The current folder is a file system folder. For example, if the folder
banner shows that the active folder is My Documents, then the New button
will be dimmed.
- You do not have sufficient permissions to the selected MAPI folder. If
the current folder is a MAPI folder, such as a public folder, you must
have sufficient permissions to that folder to allow the creation of
fields. Have the folder owner ensure create permission is available to
you for the active folder. The folder owner, or another user with
sufficient permissions, can access the permission settings for the folder
by right-clicking the folder in the Outlook Bar or Folder List, and
then clicking Properties on the shortcut menu.
To validate that the New field button is working properly, follow these
steps:
- Select the Inbox or another MAPI folder to which you know you have
sufficient permissions.
- On the View menu, click Show Fields or Field Chooser.
- Confirm that the New button is available.
Additional query words:
8.00 97
Keywords : GnlFold
Version : :
Platform : WINDOWS
Issue type :