OL97: No Schedule+ Icon on Outlook Toolbar

• Microsoft Outlook 97

SYMPTOMS

In Microsoft Outlook 97, if you use Microsoft Schedule+ 95 as your primary calendar, you may not see a Schedule+ icon on the Outlook toolbar.

CAUSE

This may occur if you install Schedule+ with Microsoft Office 95, and not with the Microsoft Exchange Client, version 4.0, for Exchange Server.

RESOLUTION

Edit the Windows Registry and enable the Schedule+ button on the Outlook toolbar.

NOTE: You must have Schedule+ properly installed and working on the same computer as Outlook for these procedure to resolve the problem.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 95. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry.

1. On the Tools menu in Outlook, click Options to open the Options dialog box.



2. Under the Calendar tab, make sure that you selected the "Use Microsoft Schedule+ 95 as my primary calendar" check box and click OK to close the dialog box.



3. On the File menu, click "Exit and Log Off" to quit Outlook.



4. Click Start, point to Find, and then click Files Or Folders.



5. In the Named box, type msspc32.dll, and click Find Now. Make a note of the file location, and on the File menu, click Close to close the Find File dialog box. If you have duplicate files, use the one with the latest date.



6. Click Start, and then click Run.



7. In the Open box, type regedit, and click OK to run the Windows Registry Editor.



8. Find the following Registry subkey:

   
          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Extensions 

   In the Name list, find Schedule+ and check that the Data value matches your path to the msspc32.dll file. For example, your value should be similar to the following where <your path> is the actual path:

   4.0;C:\<your path>\msspc32.dll;2;01000000000001




9. If your registry does not have this value, on the Edit menu, point to New and click String Value to create a Name of Schedule+ and a Value of:

   4.0;C:\<your path>\msspc32.dll;2;01000000000001

   If your registry has an incorrect path, click to select the Schedule+ Name and on the Edit menu, click Modify to change the Value information.



10. On the Registry menu, click Exit to close the Registry Editor.



11. Restart Outlook.

REFERENCES

For more information about backing up the system registry, please see the following article in the Microsoft Knowledge Base:

Q135120 Configuration Backup Tool for Backing Up the Registry

Additional query words:

Keywords : kberrmsg IntpOthr
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb