OL97: Cannot Cancel Exchange or Outlook Start when Server is Offline

• Microsoft Outlook 97
• Microsoft Exchange Windows 95/98 client, version 4.0, 5.0, 5.5

SYMPTOMS

When starting the Exchange Client, or Outlook 97 when the Microsoft Exchange Server is unavailable, you are unable to cancel the startup of Outlook or the Exchange client. In this situation, you receive the following message:

Your Microsoft Exchange Server is unavailable.

You can retry connecting to the server using the network, or work offline and connect using dial-up networking.

Network problems are preventing connection to the Microsoft Exchange Server computer. Contact your system administrator if this condition persists.

CAUSE

This behavior is a limitation of the Microsoft Exchange Server.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 4.0, 5.0, and 5.5 for Windows NT Server.

Additional query words: 5.0 5.5 ol97

Keywords : kbdta GnlUif
Version : WINDOWS:4.0,97
Platform : WINDOWS
Issue type : kbbug