OL97 ErrMsg: Missing Mapi32.dll:239 when Starting Outlook
ID: Q166757
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The information in this article applies to:
SYMPTOMS
When you start Microsoft Outlook 97, you may get the following error
message:
Outllib.dll is linked to a missing export Mapi32.dll:239
CAUSE
Outlook Setup did not properly update the Mapi32.dll file, or an incorrect
version of the Mapi32.dll file is located in a directory other than your
default Windows\System directory.
RESOLUTION
Search for and rename extra Mapi32.dll files, as follows:
- Quit all running applications.
- Click Start on the Windows Taskbar.
- Point to Find and click Files or Folders to search for MAPI32.DLL files.
- Rename any Mapi32.dll files not located in the default Windows\System
directory.
- Right-click the file name.
- Click Rename on the shortcut menu.
- Close the Find dialog and restart Outlook.
If the problem persists, copy a new Mapi32.dll file from your Outlook setup
medium to your default Windows\System directory, as follows:
- Quit all running programs.
- Click Start on the Windows Taskbar, point to Find and click Files or
Folders to search for MAPI32.DLL and rename it.
- Change "Look in" on the Find dialog box to point to your Outlook setup
medium and search for the Mapi32.dll file.
- Copy the Mapi32.dll file to one of the following directories on your
computer:
\Windows\System (if you are running Windows 95)
-or-
\Winnt\System32 (if you are running Windows NT)
- Right-click the Mapi32.dll file on your computer and click Properties.
- Under Attributes, Click to select Archive.
Additional query words:
Keywords : kberrmsg
Version : WINDOWS:97
Platform : WINDOWS
Issue type :