OL97: Unable to Print a Shared Schedule+ Calendar from Outlook

ID: Q168642

The information in this article applies to:

Microsoft Outlook 97

SYMPTOMS

If you try to print a shared Schedule+ calendar from Microsoft Outlook 97, you may be unable to print or may receive the following error message:

Microsoft Schedule+, the print operation could not be completed. Cannot print because there are no valid .fmt files available.

CAUSE

You do not have the Schedule+ print files on your computer.

RESOLUTION

The Schedule+ print files are available for download on the Microsoft Internet Web site at:

http://officeupdate.microsoft.com/downloadCatalog/dldoutlook.htm

NOTE: Because the Microsoft Web site is constantly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address:

http://www.microsoft.com/

MORE INFORMATION

The Outlook 97 version 8.02 Setup program includes the appropriate print files when you use Outlook with Schedule+ and you do not already have Schedule+ installed on your computer.

For more information about this issue, please see the following article in the Microsoft Knowledge Base:

Q162222 OL97: Contents of the Olreadme.txt Readme File

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 97 for Windows. This problem was corrected in Microsoft Outlook 97 version 8.02 for Windows.

Keywords : PtrProb
Version : WINDOWS:8.02,97
Platform : WINDOWS
Issue type :