The information in this article applies to:
SYMPTOMS
When you use the Mailbox Cleanup Agent to delete messages from a server-
based folder containing Microsoft Outlook messages moved from another
folder, you might lose messages that were supposedly archived.
CAUSE
When you move or change an Outlook message you update the "Modified" date
attribute that is used by the archive program. Moved messages do not appear
to the archive program as old as they were before the move, and may not be
archived as soon as expected.
RESOULTIONBefore running the Mailbox Cleanup Agent on a folder that contains messages moved from another folder, check the Modified date of the messages to see if they have been archived. MORE INFORMATIONTo Set AutoArchiving in Outlook
To Set AutoArchiving for a Specific Folder
To Check a Message's Modified Date
Exchange Mailbox Cleanup AgentThe server administrator runs the Exchange Mailbox Cleanup Agent on a frequency determined by the system defaults or as needed. For more information about the installation and use of the Mailbox Cleanup Agent, please see the following article in the Microsoft Knowledge Base:Q126519 XGEN: Tech Resource Kit: README (1 of 2)The Mailbox Cleanup Agent is available for downloading in the Microsoft Exchange Resource Kit, at the following location: http://www.microsoft.com/exchange/reskit.htm REFERENCESFor more information about archiving dates, please see the following article in the Microsoft Knowledge Base: Q161808 OL97: Message Modification Date Determines Archive Date Additional query words: MCA
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Last Reviewed: December 10, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |